How to Book

Deposits

Send us an email with particulars regarding safari option.  Hereafter we will require a non-refundable deposit of 25% of safari itinerary cost.

On receipt of your deposit, we will, subject to availability, reserve your place on your selected safari itinerary. Once you receive your confirmation, your reservation is confirmed and accepted by us. By paying a deposit you agree to be bound by these terms and conditions. Reservations made within 90 days of departure require immediate full payment.

Final payment is due to ATYL not later than 90 days prior to departure. On receipt of your full payment, we will send safari information, clothing lists, etc. Please ensure that you receive the information before you leave on safari.

Cancellations, Changes & Refunds

Cancellation Policy:

  • 90 Days or less from arrival - forfeit the full amount of booking;
  • 91-150 days from arrival - forfeit 75% of the full amount of booking;
  • 151-270 days from arrival - forfeit 50% of the full amount of booking;
  • Deposit is Non-Refundable.
  • No show: The full amount of the confirmed reservation.

The full balance is payable at least 90 days prior to arrival.

Unless a payment arrangement has been made in writing with Africa Through Your Lens, Africa Through Your Lens reserves the right to release any reservation that does not adhere to the above payment terms.

Cancellations are always confirmed in writing.  Ensure that you receive your confirmation from Africa Through Your Lens as proof of a successful cancellation.

Confirmed reservations are seen as contractually binding to the above policies. Only a confirmed response from Africa Through Your Lens will be seen as a valid proof that a reservation has been cancelled.

No refunds will be made on unused accommodations or services for cancellations made 90 days or less than the date of arrival.

  • Suppliers may impose additional penalties at periods. Africa Through Your Lens (ATYL)reserves the right to make exceptions to these policies.
  • Special note: Select camps in other destinations: Once reservations have been confirmed your deposit becomes non-refundable. Trip cancellation and medical evacuation insurance are mandatory at certain camps.

Consent

The payment of the deposit OR any other partial payment for a reservation on a safari constitutes consent by all guests covered by that payment to all provisions of the conditions and general information contained in this document whether the guest has signed the reservation form or not. The terms, under which you agree to take these safaris, cannot be changed or amended except in writing signed by an authorized director of the Company.

Airline Tickets

Africa Through Your Lens (ATYL) recommends booking your scheduled regional flights as part of your international ticket. Tickets on inter-African Airlines, once issued are non-changeable and non-refundable. International airline tickets are either non-refundable or have substantial change/cancellation penalties. Please check that the names you want to appear on the tickets coincide with the names on your passports. Please check your reservations carefully. Africa Through Your Lens (ATYL) will not be responsible for tickets issued with incorrect names.

Changes

Once reservations have been confirmed a fee of $100 per traveller per reservation will be required for any changes to the itinerary. WE STRONGLY RECOMMEND TRIP CANCELLATION INSURANCE for all safaris. Medical Evacuation insurance is required in neighbouring countries.

Special Notes

Rates are quoted in U.S. dollars and are subject to change. U.S. citizens travelling out of the United States are required to have a valid passport, with an expiration date of at least 6 months from the date of return. Visas are required for Zimbabwe.

Package Does Not Include

Tips, meals and services other than specified, visas. Visas are the responsibility of the traveller to obtain.

Responsibility

It is expressly understood and agreed that AFRICA THROUGH YOUR LENS (ATYL) assumes no responsibility or liability for service, transportation or equipment made available by any resort, hotel or other person or entity, either as to its availability or as to its safety, quality or condition, nor for the acts (negligent or otherwise) of any employee or agent of such establishment, firm, person, or entity. It is also understood and agreed that AFRICA THROUGH YOUR LENS (ATYL) does not assume any responsibility or liability for the safety of any participating individual.

It is further understood that remoteness of the area, local custom and prevailing weather conditions may cause substitution of facilities and/or equipment, minor inconvenience or modification to the itinerary and AFRICA THROUGH YOUR LENS (ATYL) reserves the right to modify and/or cancel arrangements due to unfavorable weather conditions and to substitute comparable facilities and equipment. It is understood and agreed that AFRICA THROUGH YOUR LENS (ATYL) makes no warranty and assumes no responsibility or liability for such substitutions. AFRICA THROUGH YOUR LENS (ATYL) reserves the right to cancel any scheduled trip at any time. No refunds can be made for cancelled arrangements due to adverse weather, or for substitution of facilities, personnel and/or equipment or for a minor inconvenience. Trip participant hereby indemnifies and holds harmless AFRICA THROUGH YOUR LENS (ATYL) and its officers, directors, agents and employees from any and all claims, suits, liability, injuries, losses and damage of any person which arise out of traveler’s participation in an AFRICA THROUGH YOUR LENS (ATYL) travel program; and for Trip participant’s withdrawal, cancellation or expulsion from an AFRICA THROUGH YOUR LENS (ATYL) travel program.

FORCE MAJEURE

We regret we cannot accept liability or pay compensation where the performance or proper performance of our obligations is prevented or affected by any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events include war or threat of war, riots, civil strife, border closures, unexpected government acts, terrorist activity, industrial disputes, natural or nuclear disaster, extreme weather conditions, fire, technical and/or mechanical problems to transport, road closures, disease and all similar events beyond our control.

Dangers Posed by Wild Animals

Travellers are advised that, even in the most serene settings, the animals are wild and can pose a threat to life and safety. Travellers are cautioned to observe all local or park regulations and heed all instructions given by tour guides.

Trip Insurance

We recommend that you purchase comprehensive accident, medical, baggage and trip cancellation insurance when you reserve your space. Please be advised that if you choose NOT to purchase Trip Insurance, we will NOT be responsible for any financial disappointment caused by reasons beyond our control.

Trip Participation

Receipt of payment by a Trip participant or by the parent or guardian of any minor Trip participant is in all respects subject to the terms and conditions above, which have been read and unconditionally agreed to. Trip participant further agrees to observe strictly and comply with such additional reasonable terms and regulations as AFRICA THROUGH YOUR LENS (ATYL) may from time to time deem desirable or needful or prescribe during the course of the program. Trip participant declares that he/she has read and understood the contents hereof this General Release, Assumption of Risk, Waiver of Liability and Indemnity Agreement. No oral or other representations, statements or inducements have been made to a Trip participant, apart from this General Release, Assumption of Risk, Waiver of Liability and Indemnity Agreement.

Africa Through Your Lens | Email: info@atyl.co.za | PO Box 169, Vredefort, FreeState, South Africa 9595
Phone: +27 (0)82 336 6203 | Phone: +27 (0)82 591 4949 | Phone: +27 (0)76 698 9518